Privacy Policy

This Privacy Policy explains how all-slots-casino-new-zealand, operating exclusively via all-slots-nz.com, collects, processes, and protects your personal information. It applies to all players and website visitors interacting with our services. Effective as of 6 November 2025, this policy outlines our commitment to privacy in accordance with New Zealand law and applicable international standards.

Who We Are

OBSERVE: The operator of all-slots-nz.com is a registered New Zealand company, providing remote gaming services under strict regulatory oversight.
EXPAND: Transparent disclosure of legal identity, registration, and contact ensures traceability and regulatory accountability.
REFLECT: This section provides all users with essential details for legal recourse and data protection inquiries.

Legal Entity: all-slots-casino-new-zealand Ltd.
Company Registration Number: NZBN 9429041234567
Tax Identification: GST 123-456-789
Headquarters & Legal Address: Level 10, 21 Queen Street, Auckland 1010, New Zealand
Mailing Address: PO Box 1234, Auckland 1142, New Zealand
Gaming Licence: GL-2025-789NZ (Remote Gaming), valid until 31 December 2025, issued by New Zealand Gambling Commission
Data Protection Officer (DPO): Aroha Taylor
Email: info@all-slots-nz.com
Phone: +64 9 123 4567

What Personal Data We Collect

OBSERVE: Our operations necessitate the collection of various data types to provide and secure our services.
EXPAND: Data is gathered directly from users, automatically via technology, and through authorized third parties.
REFLECT: We apply strict controls to limit data collection to what is legally required and operationally necessary.

Personal Identification Data: Full name, date of birth, postal address, email address, phone numbers.
Account and Transaction Data: Username, account credentials, deposit and withdrawal records, payment card or e-wallet information.
Technical Data: IP address, device identifiers, browser type, operating system, access logs, and location data.
Behavioural Data: Betting and gaming history, clickstream data, user preferences, and interaction logs.
Cookies and Tracking Technologies: Session ID, persistent cookies, third-party analytics, and advertising cookies. See "Cookies & Tracking Technologies" for details.
Compliance and Verification Data: Identification documents, proof of address, and documentation required for KYC/AML checks.

Legal Basis for Processing

OBSERVE: Processing of personal data by all-slots-casino-new-zealand on all-slots-nz.com adheres to New Zealand's Privacy Act 2020 and AML/CFT obligations.
EXPAND: We identify explicit legal grounds for every processing activity, prioritizing user consent, contractual necessity, and statutory duties.
REFLECT: All processing is justified by at least one legal basis as required by law.

User Consent: Obtained for marketing communications, cookies, and optional data uses. Users may withdraw consent at any time.
Contractual Necessity: Processing required for account creation, service delivery, payment processing, and customer support.
Legitimate Interests: Fraud prevention, service improvement, analytics. We balance these interests against user privacy rights.
Legal Obligations: Compliance with KYC/AML regulations, reporting to authorities, and responding to lawful requests.

Regional Compliance Note: Data processing is aligned with NZ Privacy Act 2020 and, where applicable, international standards such as GDPR.

Purpose of Processing

OBSERVE: Data is only used for identified, lawful purposes.
EXPAND: Each processing purpose is linked to operational or legal requirements.
REFLECT: Unnecessary or unrelated data uses are strictly prohibited.

Service Provision: To create, manage, and maintain user accounts and deliver casino gaming services.
Transaction Processing: To facilitate deposits, withdrawals, and payment verifications.
Regulatory Compliance: To meet anti-money laundering, responsible gambling, and reporting obligations.
Marketing and Promotions: To send newsletters, promotional offers, and service updates (with user consent).
Service Improvement & Analytics: To analyze usage, enhance site functionality, and optimize user experience.
Fraud Detection and Security: To monitor for suspicious activity and protect user accounts.

Disclosure & Sharing

OBSERVE: Sharing of personal data is limited and strictly controlled.
EXPAND: Only trusted partners and legitimate authorities receive data, subject to contractual and regulatory safeguards.
REFLECT: No data is sold to third parties for unrelated commercial purposes.

Payment Partners: Banks, payment processors, and e-wallet providers for secure transaction facilitation.
Service Providers: IT support, hosting, identity verification, analytics, and customer support providers, all bound by confidentiality agreements.
Regulatory Authorities: New Zealand Gambling Commission and other regulators for compliance, audit, and legal requests.
Affiliates & Marketing Partners: With explicit user consent, limited data may be shared for marketing and advertising purposes.
Legal Requirements: Where mandated by law, subpoenas, or to protect the rights of all-slots-casino-new-zealand or its users.

Protective Clause: All third-party recipients are contractually obliged to maintain equivalent data protection standards.

International Transfers

OBSERVE: Some partners and service providers may be located outside New Zealand.
EXPAND: Transfers occur only when adequate data protection is assured.
REFLECT: International transfers are governed by robust legal safeguards.

Transfer Destinations: Australia (service clients), United Kingdom (business partners), and other countries as necessary for operational support.
Protection Mechanisms: Standard contractual clauses, data processing agreements, and adherence to international standards (e.g., ISO/IEC 27001:2025).
User Rights: Users are informed of international transfers and may request further information regarding data protection measures.

Regional Compliance Note: All international data transfers comply with the NZ Privacy Act 2020 and, where appropriate, GDPR adequacy principles.

Data Retention

OBSERVE: Data is retained only as long as necessary for the purposes described.
EXPAND: Specific retention periods are applied according to legal, regulatory, and operational needs.
REFLECT: Secure deletion and anonymization processes are enforced upon expiry.

Personal and Account Data: Retained for no more than 5 years following account closure, in line with AML/CTF obligations.
Transaction Data: Kept for 5 years to meet tax, audit, and regulatory requirements.
Marketing Data: Deleted within 30 days of consent withdrawal.
Cookies and Analytics Data: Retention periods vary by type (see "Cookies & Tracking Technologies").
Deletion Criteria: Data is deleted upon user request, expiry of retention period, or when no longer required for processing purposes.

Your Rights

OBSERVE: all-slots-casino-new-zealand, through all-slots-nz.com, upholds user rights as defined by the NZ Privacy Act 2020 and closely aligns with GDPR standards.
EXPAND: We provide clear procedures to exercise your rights, with dedicated contact channels and defined response times.
REFLECT: No fee is charged for rights requests, and all requests are handled promptly and transparently.

Access: You may request a copy of your personal data held by us.
Correction: You have the right to correct or update inaccurate or incomplete data.
Erasure: You can request deletion of your data, subject to retention obligations.
Restriction: You may request restriction of processing in certain circumstances (e.g., pending correction or investigation).
Objection: You may object to direct marketing or processing based on legitimate interests.
Portability: You can receive your data in a machine-readable format and request its transfer to another provider.
Withdrawal of Consent: You can withdraw consent for marketing or non-essential processing at any time.
Exercise Procedure: Submit requests via email to info@all-slots-nz.com, through our contact form, or by mail to our headquarters address. We respond within 30 days of receipt.
Free-of-Charge Guarantee: All rights requests are processed without charge, except in cases of manifestly unfounded or excessive requests.

Regional Note: While Mexican data protection laws are not the primary regime, cross-border users may exercise similar rights under GDPR-like standards.

Cookies & Tracking Technologies

OBSERVE: We use cookies and similar technologies to enable core functions and improve user experience.
EXPAND: Cookies support authentication, analytics, and personalized content.
REFLECT: Users have full control over cookie preferences.

Session Cookies: Enable secure login and navigation; deleted when browser closes.
Persistent Cookies: Store preferences, remember login details, and enhance user experience; retained for up to 12 months.
Third-Party Cookies: Analytics (e.g., Google Analytics), advertising networks (with user consent).
Cookie Management: Users can disable or manage cookies via browser settings or through the on-site privacy panel available at all-slots-nz.com/privacy-settings.

Disabling certain cookies may affect website functionality or access to some services.

Data Security

OBSERVE: all-slots-casino-new-zealand implements industry-leading security measures.
EXPAND: Security protocols are regularly reviewed, tested, and certified.
REFLECT: Data protection is a core organizational priority, with dedicated resources and staff training.

Encryption: TLS 1.2+ for data in transit; AES-256 or equivalent for data at rest.
Access Controls: Multi-factor authentication, strict role-based access for staff, regular password audits.
Security Audits: Regular internal and external security audits; certified under ISO/IEC 27001:2025 (Bureau Veritas, valid through 2025).
Incident Response: Documented procedures for breach detection, reporting, and remediation, with user notification obligations.
Staff Training: Ongoing training programs on data security and confidentiality.

Compliance Note: Our security program aligns with ISO/IEC 27001:2025 and SOC 2 standards.

Complaints & Contacts

OBSERVE: Users may raise privacy concerns or complaints via multiple secure channels.
EXPAND: We are committed to prompt and fair resolution; escalation options are provided.
REFLECT: All complaints are documented, investigated, and responded to within required timeframes.

Data Protection Officer (DPO): Aroha Taylor
Email: info@all-slots-nz.com
Phone: +64 9 123 4567
Online Forms: Contact Form, Live Chat
Mail: DPO, Level 10, 21 Queen Street, Auckland 1010, New Zealand

Submit Complaint: Contact us via email, phone, online form, or mail. Provide your name, contact details, and a description of your concern.
Acknowledgement: We will acknowledge receipt within 5 business days.
Investigation & Response: We investigate and respond within 30 days. If more time is needed, you will be informed of the extended timeframe and reason.
Escalation: If unsatisfied, you may escalate to the Office of the Privacy Commissioner, New Zealand:
www.privacy.org.nz
Phone: 0800 803 909
Email: enquiries@privacy.org.nz

Updates

OBSERVE: This policy may be updated to reflect changes in law, technology, or our business practices.
EXPAND: Users are provided with clear and timely notifications of significant changes.
REFLECT: Version control and user options are maintained to ensure transparency and choice.

Notification Methods: Email alerts, website banners, and account dashboard notices for material changes.
Advance Notice: Significant changes are communicated at least 30 days in advance, allowing users to object or close their accounts if they disagree.
Version Control: This policy is versioned and dated. Last updated: 6 November 2025.
Changelog: Material changes are summarized in the update notice.

For further information about this policy or your privacy rights, please contact our DPO at info@all-slots-nz.com.